Apply for 16 merSETA Client Liaison Administrator positions in 2026. Fixed-term contracts across South Africa. Learn responsibilities, requirements, and how to apply before 06 March 2026.”

The Manufacturing, Engineering and Related Services Sector Education and Training Authority (merSETA) invites applications from highly motivated and qualified professionals for Client Liaison Administrator (CLA) positions in its regional offices. These roles are fixed-term contracts of 6 months, providing an excellent opportunity to gain hands-on experience in skills development administration within a dynamic and multi-sector environment.

merSETA, a Schedule 3A public entity, operates under the Skills Development Act (Act No. 97 of 1998), Registration Number 17/merSETA. Its mandate covers skills development across sectors including Metal and Engineering, Motor Retail and Components, Automobile Manufacturing, Plastics, New Tyre Manufacturing, and the Automotive Components Manufacturing Chamber.

This recruitment is aimed at both internal and external candidates who wish to make a meaningful contribution to regional client services administration.

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Available Positions and Locations

merSETA is recruiting 16 Client Liaison Administrators at Salary Level B5: R28,039.77 per month. These are fixed-term contracts for six months. The positions are distributed as follows:

Eastern Cape Regional Office: 1 position (Ref: CLA/EC/05/03/2026)
Free State Regional Office: 1 position (Ref: CLA/FS/05/03/2026)
Gauteng North Regional Office: 1 position (Ref: CLA/GN/05/03/2026)
Gauteng South Regional Office (A & B): 6 positions (Ref: CLA/GSA/05/03/2026)
KwaZulu Natal Regional Office: 1 position (Ref: CLA/KN/05/03/2026)
Mpumalanga Regional Office: 3 positions (Ref: CLA/MP/05/03/2026)
Western Cape Regional Office: 3 positions (Ref: CLA/WC/05/03/2026)

These positions provide regional administrative support to ensure skills development initiatives are effectively facilitated in all merSETA regions.

Purpose of the Role

The Client Liaison Administrator is responsible for providing efficient, professional, and comprehensive administrative support to regional offices, central liaison units, managers, and stakeholders. The role is pivotal in ensuring that merSETA’s training and development programs are executed effectively and that stakeholders receive timely assistance.

Key objectives include:

Accurate record management for easy accessibility and comprehensiveness.
Professional handling of stakeholder queries with timely and amiable resolutions.
Efficient completion of learner registrations, ensuring all required information is accurately captured.
Support for ad-hoc projects and regional initiatives, ensuring compliance with policies.
Office management and secretarial duties, including correspondence, communication, and payment requisitions.

Key Responsibilities

A successful CLA will be able to:

Maintain sound administration of records and information, ensuring easy access and accuracy.
Professionally attend, handle, and respond to stakeholder queries in a timely manner.
Complete learner registrations accurately, with all required documentation attached and saved.
Perform secretarial duties to support regional management and administration.
Advise stakeholders on processes, procedures, and skill development information.
Execute project initiatives and provide assistance for ad-hoc projects.
Maintain efficient office management systems, aligned with secretarial best practices.
Ensure accurate data entry into merSETA systems, maintaining up-to-date databases.
Generate accurate reports to track performance and support office targets.
Administer all aspects of suspension processes for apprentices and learners.
Continuously monitor and track performance against set standards and targets.

These responsibilities require attention to detail, customer service orientation, and strong administrative competence.

Qualifications and Experience Required

Applicants should meet the following minimum requirements:

Diploma (NQF Level 6) or equivalent in one of the following:
- Business Administration
- Office Administration
- Commerce
- Project Management
- Training and Development
1 year experience in Client Services Administration within a SETA environment.
Familiarity with SETA systems and processes is advantageous.

Additional advantages include:

Bachelor’s Degree (NQF Level 7) or equivalent in the fields above.
1 or more years’ experience in Client Services Administration within merSETA.

Knowledge and Skills

Candidates should demonstrate:

Problem-solving and analytical skills
Customer service orientation
Technical competence relevant to administration tasks
Attention to detail and accuracy
Collaboration and communication skills
Computer literacy with knowledge of MS Word, Excel, Outlook, and databases
Understanding of Skills Development legislation and policies

What merSETA Offers

merSETA provides:

A competitive salary package.
An opportunity to work with a dynamic, diverse, and inclusive team.
Exposure to multi-sector skills development initiatives.
Professional development experience within a public sector entity.

The organization is an equal opportunity employer, and preference will be given to suitably qualified Affirmative Action Candidates and People Living with Disabilities, in line with the Employment Equity Plan.

Application Process

Interested candidates should submit a fully completed job application form and a detailed CV with three references. Ensure the Reference Number is clearly quoted in the email subject line; applications without the reference number will be disqualified.

Email: recruitment@merseta.org.za

Closing Date: 28 March 2026

Important Notes:

Only shortlisted candidates will be contacted.
If you do not hear back within 2 months, consider your application unsuccessful.
Separate applications are required for each position applied for.
merSETA reserves the right not to make an appointment.

Tips for a Successful Application

Follow instructions carefully: Ensure you quote the correct reference number.
Provide all supporting documents: Include certified copies of qualifications and ID.
Highlight relevant experience: Focus on previous client services or administrative work, particularly in SETA environments.
Professional presentation: Ensure your CV and email are well-structured and error-free.
Apply early: Avoid submitting on the last day to reduce the risk of technical issues.

Why Work at merSETA?

Joining merSETA offers a unique opportunity to contribute to South Africa’s skills development agenda. As a Client Liaison Administrator, you will:

Support regional education and training programs.
Gain experience working with industry stakeholders and government departments.
Develop administrative, project management, and reporting skills.
Work within a collaborative and inclusive environment.

This role is ideal for candidates seeking professional growth in public administration and client services within the education and training sector.

merSETA Client Liaison Administrator Positions 2026 – Fixed-Term Contracts

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